Our team at Books n Beyond is always here to Help you incase you need any assistance with any product you have bought from us.
Please feel Free to send us an email at firstname.lastname@example.org mentioning your Order Id and a clear description of the issue you are facing. You can also Contact us over our Instagram Page and get guided from there. Please click here.
REFUNDS & REPLACEMENT
We accept Returns of products incase if there is any unfortunate incident and you receive your Product DAMAGED or incase if you have received a wrong product by mischance.
In such a case, we request you to contact us Immediately within 7 days of receiving such product by writing an email to us at email@example.com with the details of the issue and attach relevant images in the email along with mentioning your Order Id. Please use the email id from which you had originally placed the order.
Once your case is approved, we will initiate a Return of the Package from you. Once we receive it and after Due Diligence, a replacement or refund may be issued free of cost.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our Customer Care team will Guide you, how to return the Product to us. We will ensure that your queries are served on Priority.
All sales are final and we do not cancel and offer refunds.
In a special circumstance where Books n Beyond offers a refund, the processing fee will not be refunded.
If you have made Duplicate orders by mistake, please write to us at firstname.lastname@example.org and we will be ready to help you.
All Sales are Final.
In extreme cases, and on case to case basis if the Cancellation is approved then their will be a Deduction of the Payment processing fees which is a Non Refundable amount towards the Fees of Third Party Payment Gateway and the Website Subscription charges.